Responsible operator
The website operator is Leticia Ferreira De Souza. Contact contact@routeconversionuk.com with privacy questions or requests.
Website visits
Verpex hosting services may process technical requests, including IP address, page requested, request time and browser information, to deliver and secure the website.
The thank-you confirmation page (/thank-you/) uses Meta Pixel 1393786712404395 to send PageView and Purchase measurement events when the page is visited. These browser events do not prove that a payment was completed or that an email was delivered. The catalogue pages do not load this advertising pixel. Fonts and images are served as website assets.
Email correspondence
If you contact the operator by email, the information received may include your name, email address, message, attachments, order reference and associated message metadata. It is used to respond to the request, provide support and handle relevant refund, cancellation or privacy enquiries.
Do not send passwords, complete payment-card details, security codes or identity documents in a support message. The website itself does not have a contact-submission or card-entry form.
Purposes and legal grounds
Technical processing supports website delivery, reliability and security. Where applicable, this relies on legitimate interests in operating a reliable website or on a legal obligation.
Correspondence may be processed to take steps requested in relation to a contract, handle a service request, meet applicable legal obligations or pursue legitimate interests in responding to enquiries and maintaining relevant records. Visitor information is not used for automated decisions with legal or similarly significant effects.
Service providers and external pages
Verpex provides website hosting infrastructure. Email correspondence is handled through the operator’s mail service. Providers may process information as necessary to supply those services or comply with applicable legal obligations.
Following an external link sends normal browser and network request information to the destination. External payment services apply their own privacy notices and process the information entered on their pages. This website does not receive full card details merely from a redirect.
Services can involve processing in more than one country. Where applicable law requires safeguards for international transfers, those requirements remain applicable.
Retention
Technical information is retained for website operation, security, diagnosis and applicable legal requirements. Correspondence is retained as needed to resolve the request, maintain relevant service records and meet applicable obligations.
The need to retain information depends on the purpose of the record, follow-up requirements and any applicable legal retention obligation.
Your rights
Where applicable, you may request access, correction, deletion, restriction, objection or portability, subject to legal conditions. Send requests to contact@routeconversionuk.com. You may also contact the competent data-protection authority. Withdrawal of optional consent does not affect processing that was lawful before withdrawal.